Can I use the dishwasher?
-This product can be dishwashed, and after use, dry it with a soft cloth and store it.
Where can I buy it?
∙Product purchase site
-You can purchase it from Naver Store Farm, Kakao Talk Shopping, Coupang, G-market, and Dongbanmall.
∙Bulk purchase inquiry
Telephone inquiries: 051-522-5950 (Weekdays 9a.m.-6p.m.)
-Email inquiry: email@example.com
What is the product warranty and A/S standard?
-The warranty period is within 7 days from the date of purchase.
-Free A/S or exchange is possible if there is any damage or defect of the product during normal use within the warranty period.
∙Even within the warranty period, the following cases are excluded.
-Damage due to careless use
-Damage due to physical impact such as moving or falling after purchase
-Damage due to failure to follow precautions
What is the standard for exchange and return?
∙If you want to exchange/return the product, please submit it to the shopping mall where you purchased it.
∙Exchange/return due to the purchaser's simple change of mind must be received within 7 days from the date of delivery, and the round-trip shipping fee of KRW 6000 is the responsibility of the customer.
∙At the time of exchange, it can only be exchanged for the first order product.
-There may be fine scratches, air bubbles, protrusions, dents, and imprints during the product manufacturing process, so it is not a defect as a phenomenon during the manufacturing process, and exchange/return is not possible for that reason.
Are there any cases where exchanges and returns are not possible?
-If 7 days have passed from the delivery completion date
-For product contamination or damage due to customer carelessness
-In case there are signs of opening or use, or the packaging is damaged
-If components are missing
-For custom-made products (except for product defects)
Any other precautions?
-Refrain from using rough materials such as steel wool pads.
-Do not use strong acid detergents such as chlorine bleach.
-Refrain from using the product for anything other than its original purpose (tableware).
-When using by small children, guardians should pay attention.
-Be careful not to come into direct contact with fire.
-Be careful not to harm the body with the sharp side.